Return policy

At [SULSHA FURNITURE], we strive to ensure that every product you receive meets the highest standards of quality. If, for any reason, you receive a product that is damaged or defective, we offer a hassle-free return process within 7 days of delivery.

 

Eligibility for Returns

 

The product must be damaged, defective, or incorrect.

 

Returns must be initiated within 7 days from the date of delivery.

 

The product should be returned in its original packaging, along with all included accessories and documentation.

 

How to Initiate a Return

 

Contact our Customer Support Team at [Your Contact Email/Phone Number] within 7 days of receiving the product.

 

Provide your order number and a description of the issue along with any supporting photos if available.

 

Our team will guide you through the return process and provide instructions for shipping the item back.

 

Refund Process

 

Once we receive and inspect the returned product, we will process your refund within 5–7 business days.

 

Refunds will be issued to the original payment method used at the time of purchase.

 

Additional Information

 

Customers are responsible for return shipping unless the product is confirmed to be damaged or defective.

 

Products returned after the 7-day period or for reasons other than damage or defects may not be accepted.

 

We are committed to ensuring your satisfaction and making the return process as smooth as possible. If you have any questions about our return policy, please contact our Customer Support Team.